In today’s complex, profit-driven healthcare system, obtaining quality care is more challenging than ever. It led Teri Dreher, an RN with more than 36 years of critical care nursing experience, to become a professional patient advocate in 2011. Now, she’s published a how-to book for healthcare consumers to help them advocate for themselves and their families.
“Patient Advocacy Matters: The Ultimate How-to Guide to Protect Your Health, Your Rights, Your Life and Your Loved Ones” is designed as a resource for individuals trying to navigate today’s confusing, often-intimidating healthcare system.
“It’s too easy for patients to get lost in the shuffle,” says Dreher, founder and CEO of NShore Patient Advocates (NorthShoreRN.com), the largest advocacy firm in the Chicago area. “I wrote this book to give the average person the tools they need to look out for themselves and their loved ones in various healthcare settings.”
People like Darla, whose surgeon was unconcerned when she continued to hemorrhage after cancer surgery (Dreher, her ICU nurse, wound up with a ten-day suspension when she questioned the doctor’s decisions; Darla later passed away.) Or the 92 year old whose son hired Dreher as her advocate when his mom kept falling. (After studying her 14 medications—five which can cause vertigo—Dreher asked the woman’s doctor to review them. He discontinued several meds and recommended a nutritionist; now the woman is living safely in her home with support.) [Read more…]